Email us at support@ebbpainjournal.com.
Please do not send urgent or emergency medical information by email. Ebb does not provide medical advice or emergency services.
Frequently asked questions
What is Ebb?
Ebb is a personal pain journal. It helps you record pain events, review your history, identify patterns in your own data and create a Pain Report you can choose to share with a healthcare professional.
How do I log a pain event?
Tap Log pain in Ebb. Select every affected body area, rate the intensity and duration for each area, choose the main trigger and add optional notes.
How do I record a pain-free day?
On the Home screen, tap No Pain Today. You can tap it again to undo the entry if needed.
How do I share information with my healthcare professional?
Open Pain Report, choose a reporting period, review the summary and use the share option to send or save the generated PDF.
Can I edit an earlier pain event?
Yes. Open History, expand the event and choose Edit event.
How do I delete my account and data?
Open your profile in Ebb, choose Delete Account & Data and complete the confirmation steps. This permanently deletes your Ebb account and associated cloud journal data.
Is Ebb medical advice?
No. Ebb is a personal tracking and reporting tool. It does not diagnose medical conditions, recommend treatment or replace professional medical advice.